REFUND POLICY

Web Development & Graphic Design Services

Web Development & Graphic Design Services
It is always our goal to maintain 100% customer satisfaction. In the unlikely event you are not satisfied with our Web development services. you may notify Inomni in writing (either via e-mail message or fax transmission) as soon as you wish to end the website project engagement. At that point we will cease work and calculate our time and resources and deduct that from your deposit and refund the difference. There are no refunds once we have completed a website project regardless of weather or not you are satisfied with the outcome. We will make every effort to make sure that our customers are well taken care of and will do what we can to make sure that your expreience with Inomni.com ends in mutual satisfaction. If a refund is due, you will be notified by e-mail; it can take up to 30 days after cancellation of your contract to receive your refund. If you have not received your refund after 30 days, please send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Web Hosting Services

• Refund in First 30 Days
• Refund Policy for Renewals
• Requests to Cancel after Renewal Date
• No Transfer of Funds Between Accounts
• Contact and Billing Information
• Balance Due

Refund in First 30 Days
If you are not completely satisfied with our Web hosting services, and you notify Inomni in writing (either via e-mail message or fax transmission) 30 days of your contract that you wish to cancel, you will be given a full refund of the contract amount, excluding setup fees and overages. If a refund is due, you will be notified by e-mail; it can take up to 30 days after cancellation of your contract to receive your refund. If you have not received your refund after 30 days, please send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Setup fees are refundable ONLY for the following reasons:

- You canceled the account order prior to activation

This policy does not apply to any additional services such as, but not limited to, overages, disk space, e-mail accounts, domain name registration, and Web design services.

Back to Top

Refund Policy for Renewals
Charges for the renewal of Web hosting contracts will be refunded if written notification (either via e-mail message or fax transmission) is received no later than the seventh day following the renewal date. This seven day grace period applies to all Inomni Web hosting plans. Note that refunds will not be granted if your written notification is received after the grace period.

Your e-mail notification to us must be sent from the contact e-mail address that we have on file for your account. Likewise, if you fax your notification to us, your fax must be on letterhead.

Back to Top

Requests to Cancel After Renewal Date
You must notify Inomni before or within seven days of the Renewal Date on your contract if you wish to cancel an account. Verio does not offer prorated refunds for cancellation requests submitted after seven days of the renewal date

Back to Top

No Transfer of Funds Between Accounts
Inomni does not transfer funds from one account to another for any reason.

Back to Top

Contact and Billing Information
It is your responsibility to keep valid contact and billing information on your account. Inomni will continue to send information regarding your account in accordance with the contact information you have provided in your Control Panel.

Back to Top

Balance Due
Please be advised that the cancellation of an account does not release you from financial responsibility. If your account has a past due balance and you are not eligible for a refund, the Inomni Accounting department will continue collection efforts.

Back to Top